Our stay at the JW Marriott Chongqing was an excellent experience overall. While many have not heard of Chongqing in the West it is a massive city that feels like any world player judging by the sheer miles of skyscrapers and cosmopolitan trappings.
The hotel is just a couple years old at this point and it is situated in the heart of the city’s most famous attractions. It is well connected by metro and roadways to the rest of town and the views from the building are some of the best in the downtown.
This is where we felt the hotel was at its best. Not only are the rooms of a good size, we were upgraded to a full suite based upon our loyalty status. The lavish furnishings, immense space, floor to ceiling windows, kitchenette with washer and dryer as well as the plush comfortable beds were just lovely. The room was the hotels best feature by far.
The Spa area was very beautiful, sadly it was under renovation during our visit and there was nothing communicated about this ahead of time. We did take advantage of the massage services which were well done.
Overall we found service to be quite friendly and prompt. We had some communication issues with certain staff members but there was always someone else nearby who could intervene or who remedied the situation. The hotel is big so it is a struggle to make service personalized but they always came through.
This is one of the coolest places in the entire hotel. Food is excellent, staff are very helpful and the views of the city in the distance are just without equal as the whole skyline and merging rivers below mark a wonderful panorama.
Another of the hotel’s winningest features, you could not ask for a more centralized tower in the heart of the city. It is right near the times square, shopping malls, and every method of city transportation within a two minute walk.
One of the hotel’s highlights was the breakfast service in the ground floor restaurant. The variety was delightful, the service was prompt and many unique offerings like freshly pressed juices, variations of eggs and lots of local cuisine were abundant.