This JW Marriott property in Beijing is one of the memorable stays we have from the hotel brand. Our room was particularly cozy, the staff were always prompt to assist and even in a case of a mix up they quickly responded to right the situation.
Well run for the size
The hotel is very large and serves a major market of Beijing since it is located near the Forbidden City and Tiananmen Square. There are lots of tourists, airline staff and business people at any given time but aside from the lobby, lounge and restaurant, the hotel feels like a place that offers great privacy. There are plenty of staff around to assist and we found the lounge staff as well as the concierge to be the most helpful.
Hotel stand outs
The Breakfast buffet was excellent; The Restaurant occupies almost an entire floor and there are around ten stations offering all kinds of culinary creations. Staff were very attentive to clearing plates and asking if there was anything they could provide.
The wellbeing facilities were particularly well done. A top floor gym provided excellent views over a nearby traditional neighborhood called a Hutong. The steam room, sauna, and whirlpool were spacious and worked optimally. We found everything we like from those facilities just the way they should be provided.
Relaxing and working
The rooms are very soundproof for being in the heart of town and we we were upgraded to a spacious suite because of our rewards status. The thick carpeting and drapery made working feel like a cozy chore and relaxation that much more enjoyable. The lounge provided a nice range of snacks and drinks in the evening and the staff made many of our business tasks run smoothly with a variety of requests. Our only complaint is that there seemed to be some confusion on check in with some requests and there is only a cash exchange machine in the lobby which takes a commission. There is however a bank just across the street that charges no commission.
The JW Beijing Central is a great place for value, comfort and service offered with great standards of Chinese hospitality and in a very new environment that is well located close to tourist attractions, public transportation and shopping. It is indeed a great options for all kind of travelers.