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The Ritz Carlton New Orleans is a hotel that comes as a pleasant surprise for demanding travelers. With a perfect location the property is excellent for those who expect to experience luxury and the great nightlife of New Orleans. Our visit to this stylish property was a delight. This is a hotel that puts a great emphasis on service and such effort is noticeable from the first moment that a guest arrives.
Located on Canal street, it only takes a few minutes walking to enjoy the very best the city has to offer. The only option for parking is valet and it is indeed expensive, in our case we got a package that included parking and breakfast. The check- in area is located on the third floor, it is a relaxing environment with a door that opens to a spectacular garden surrounded by the bar, the bistro and the library. All these stylish spaces have tasteful decoration. The check in itself was a quick and pleasant experience. We received vouchers for welcome drinks at the bar and got an upgrade. Our corner room was located at a high floor and the first thing that caught our attention was the amazing view of the historic part of town. The room itself was recently renovated. Actually it is possible to see some other renovation projects going on in different parts of the hotel, and even when it may bring a little inconvenience because of dirt or noise, it is great to enter to such a refreshing room that it is generous in space compared with other American hotels of the same class. Beds were excellent and the bathroom was not huge but great.
We enjoyed our drinks at the bar, where once again we witnessed the excellent service standards. The following day we were very pleased with the breakfast served at the neighboring M Bistro. The food selection was perfect with many healthy options.
There is a state of the art gym that is 24 hours accessible with the room card. We loved the different areas of the gym for cardio, weights and yoga. Attached to the gym the hotel offers a resistance pool that is a great option for swimmers and a Jacuzzi. The Spa is one of the most recognized wellbeing venues in New Orleans, there is a relaxation area, separate men’s and women’s lockers with steam, sauna and other facilities, sadly the access to this area is not complementary, something one can almost expect in a hotel of such category and price.
Attention and service many times fall behind in luxury hotels in the USA, especially when one compares such properties with those in Asia or the Middle East. We can say that the Ritz Carlton in New Orleans does a great job taking care of their guests. In fact their level of service is comparable to that of any other great hotel around the world. We will certainly not hesitate to recommend this hotel to anyone visiting New Orleans.