When we first arrived to the Dolomites, the mountains and nature literally and figuratively towered above and beyond the limits of any other mountain beauty we’ve encountered. Fortunately we also chose a hotel here that dominates even excellent levels of hospitality: The Cristallo Resort and Spa, part of The Luxury Collection in the scenic mountain town of Cortina D’Ampezzo. This hotel is the best we have experienced in Italy and among the top in our experience worldwide. It truly is a place to be enclosed, pampered and made to feel special, all the hallmarks of a bespoke mountain escape.
Our visit took place in summer, which is nowhere near as busy as the high ski season, but the quality of the stay is so expertly rendered we can imagine they handle the high season with equal grace and poise. Every public area and half of the rooms enjoy an unparalleled view of Monte Cristallo. The phenomenal panorama brings charm to relaxation, dining, socializing and even exercise.
Indulgent Comfort and Elegant Privacy
The rooms are sanctuaries of calm and temples of local artistry. The floors and walls are paneled with beautiful white pine. Ceilings are dressed in elegant trim and artwork. The bathrooms are covered in marble and mosaics and the balconies are lovely spots to contemplate the views. The beds are heavenly, they felt like sinking into a lovely cloud with unparalleled softness.
A Pampering Spa
Wellness is always on the menu here, the Spa is a focal point in the hotel with indoor and outdoor pools and jacuzzi’s, a sauna and a steam room, a full service area for treatments and massages as well as snacks and beverages available all day to refresh us in the facilities. All of this is enjoyed with unparalleled mountain views and palatial designs befitting alpine royalty. We enjoyed almost the entire day in the spa and it was heavenly. The gym is full of top notch work out equipment which we enjoyed and explored. All of the hotel’s amenities are produced by Transvital a luxury Swiss brand of soap, treatment and lotion made with anti-aging technologies.
The hotel boasts a classy lobby bar where James Bond himself would feel right at home. The Gazebo and La Veranda del Cristallo feature gastronomic creations that showcase the unique spirit of Dolomite cuisine. La Stube 1872 is the home of the hotel’s finest culinary creations, where everything is prepared with the highest and most authentic care, from the salads to the furniture. The executive chef creates “sensory stories that excite the palate.” The daily breakfast features an extensive sampling of every major food group as expressed in the traditions of the region. All pastas and bread products are made fresh in the hotel daily.
The staff members in the hotel are fewer in number than other resorts, (at least in summer) but their work ethic is stellar. They are always nearby, never intrusive, but attentive to help with any request. They take the liberty of asking if they can be of assistance or if there is anything they can help you plan or experience. Everyone is courteous, the concierge is well informed about the area’s many attractions and the arrival and departure were smoothly carried out.